IFAR - Contact Information


Web Site Support
For issues regarding this Web site or its use,
please contact International.Service@powerware.com.
 
 
Technical Support Contact
For Single Phase/Three Phase Products
Phone:   919 870 3149
  - or - 1 800 356 5737
Fax:       919 654 7186
Email: BestService@eaton.com
For Three Phase Products
Phone:   919 870 3149
  - or - 1 800 843 9433
Fax:       919 871 1822
Email: LargeUPSTS@eaton.com


Parts Logistics and Order Tracking
San Diego Support
Logistic/Parts Center
Tel. 919 654 7236
Raleigh Support
Logistic/Parts Center
Tel. 919 981 8104
PRA - (PowerRite Pro) *

PRB - OneUps (PowerRite Pro) *

PW 3115 - Ptec Series (Unit replacement only)

PW 5105 Series

PW 5115 - Ptec Series (Unit replacement only)

PRC - NetUPS SE- PW 5119 (PowerRite Pro II) Tower and Rackmount models

PW 5125 Series (Unit replacement only)

PRM - NetUPS- PW 5105
(PowerRite Max) Tower and Rackmount models

PW 5140 (GA Version of the R6000)

PW 9110 - All Models

PW 9120 - All Models

PW 9125 (Kilamanjaro)

PRR (PowerRite Pro Rackmount)
This is the Rackmount version of the PRA

PRT (PowerRite Pro Trimrack)
Special slim version of the PRR.

All Compaq Products

Tower Models - 100, 120 & 230 Volts version T700,
T1000, T1500, T2000, T2400.

Rackmount Models - 100, 120 & 230 Volts versions,
R1500, R3000, R6000

XR Tower Models - All Models

XR Rackmount Models - All Models

All FPS- Finland products

PWA Series - PW9150 (HV Profile)

PS 10, 20, 30, & 40 Series

5xx Series - Plus 507-560 (PowerSite series)

Prime Series
- PWPM & PW 9305

PW 9340

(All FPS S/N - five (5) Numbers no letters)

PW 9910 - IBM Series

PW System
System 10*
System 1100*
System 2000*
System 20-50*
System 80-150 (System 6000)*
System 225-375 (System 6000)*
System 3000
System 5000

PW Prestige - All Models (RMA issued from San Diego)

PW Plus & PW9315
PW+ 6, 12, 18
PW+ 36
PW+ 30-160
PW+ 225-300
PW+ 400-500
PW+750

PW 9330 Series

IPM - All Products
BP+*
BPII
BPIII
Lortec*
LE
CRS*
EP*

Prestige Series - 3 & 6kVA - (RMA issued from San Diego)


Deltec Large Systems (*)

Series - 2000, 90s, 6000, 7000, 8000, 9000

PowerWorks RS Series

PW9104 - Old Deltec version only s/n starting in A301 (The new Lucas version, S/N starting in Haxx. is currently supported by Lucas Controls)

Tower Models - RST21, 31, 32, 52, 62, 53, 63

Rackmount Models - RST21, 31, 32, 52, 62, 53, 63

Powerworks XP - PW9150 (LV Profile)
(PW 9150LV - S/N XX###  
where X=Letters and #=numbers

PW 9910 - IBM Series
Patriot - 250VA to 600VA

Patriot Pro II - 400VA to 1000VA

Fortress - 750VA to 2250VA

Best 610 - 700VA to 10kVA

Unity/I Single Phase -
3kVA/kw to 8kVA/kw

Axxium Pro- 3kVA to 18kVA

Fortress Rackmount-750VA to 2250VA

Fortress.TeleCom - 750VA to 2250VA

Axxium Rackmount - 1000VA to 3kVA

FERRUPS Rackmount - 850VA to 7kVA

FERRUPS 800 Series - 2kVA to 7.5kVA

FERRUPS FE Series - 500VA to 18kVA

BEST-LITES - 1.25kw to 15W

UNITY/I Three Phase
10kVA/kw to 220kVA/kw

1000 & 1500va - Axxium Series
3 & 6kVA - Axxium Series

Note:  Products identified with an asterisk (*) are no longer in production.  Lead times may be lengthy and some parts are unavailable.